Privacy Policy

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, and role (BT, RBT, BCaBA, BCBA, or company representative). Therapists may also add a phone number and a LinkedIn profile.

Professional Information: For therapists, we collect BACB certification number, certification status, a resume, years of experience, specializations, an optional bio, and practice management tool familiarity. For companies, we collect company name, primary operating ZIP code, company type, and preferred practice management tools.

Location Data: We collect your home address (therapists) solely for drive-time calculations. Home addresses are never displayed to other users. Companies provide a primary operating ZIP as a rough locator; each job post carries its own location, which is what drives matching.

Availability Data: Your weekly schedule of available and unavailable hours, used for matching.

Usage Data: We may collect information about how you interact with the platform, including pages viewed, features used, and matching activity.

2. How We Use Your Information

We use the information we collect to:

• Facilitate matching between companies and therapists based on schedule compatibility, location, and credentials
• Calculate drive times between therapists and job locations
• Display the credential status therapists report about themselves (self-reported; ABAshifts does not verify it)
• Enable messaging between matched parties after identities are revealed
• Process payments for company subscriptions, if any
• Send notifications about matches, messages, and platform updates
• Improve the platform and matching algorithm

3. Anonymity and Data Visibility

ABAshifts is designed with privacy as a core feature. A therapist's name (and any preferred name), email address, phone number (if provided), LinkedIn profile (if provided), resume and certification number (if any) are hidden from companies until interest is mutual: when a therapist and a company have each expressed interest in the same job, they are revealed to that company automatically and messaging opens. Once a therapist has been revealed to a company, those details stay visible to that company, including on its other jobs and after a match ends; messaging closes when a match ends. A therapist's home address is never shown to companies. Until a therapist has been revealed to a company, that company sees profile details that do not identify the therapist, such as:

• An anonymous label (e.g., “RBT-A8F3”) and role (BT, RBT, BCaBA or BCBA)
• Availability schedule, and how much it overlaps a job's schedule
• Years of experience and specializations
• Certification status, or for BTs whether the 40-hour training is completed
• Practice management tools
• Optional details the therapist chooses to add, such as a professional bio or about-me paragraph, city, languages spoken and education. Anything written there is visible before a reveal, so do not put your name or contact details there.
• Profile badges
• Calculated drive time (not the actual address), the maximum travel time the therapist will accept, and a match score

Company names are visible to therapists from the start, as transparency about potential employers is a core platform value.

4. Data Sharing

We do not sell your personal information. We share data only as follows:

• With matched parties: When interest in a job is mutual, the therapist's name (and any preferred name), email address, phone number (if provided), LinkedIn profile (if provided), resume and certification number (if any) are revealed to that company automatically. Once a therapist has been revealed to a company, those details stay visible to that company, including on its other jobs and after a match ends; messaging closes when a match ends. A therapist's home address is never shown, and company names are visible to therapists at all times
• Payment processing: Payment information is processed by our payment provider (Stripe) and is not stored on our servers
• Legal requirements: We may disclose information if required by law, legal process, or government request

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your account and associated data
• Deactivate your profile to be hidden from matching
• Export your data in a portable format

To exercise these rights, contact us at hello@abashifts.com.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you request account deletion, we will remove your data within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by email or through the platform. Continued use of the platform after changes constitutes acceptance of the updated policy.

9. Contact

For questions about this privacy policy or our data practices, contact us at hello@abashifts.com.